FAQs

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Frequently Asked Questions

Please find a selection of frequently asked questions below. If your query is not answered here please feel free to contact us.

No they will not fall out if they are done properly. If the lashes are properly isolated then they will not pull out your natural lashes by force. Every 6-8 weeks our natural lashes shed so all your natural lashes are on a different cycle so that is why its important to get refills to maintain the help and look of the extensions.

It is recommended every 3-4 weeks for refills but if you have naturally oily skin or work out a lot and wear makeup a lot then you might need to go every 2-3 weeks because in order for it to be a refill you will need at leas 30-40% of your extensions left otherwise it is classed as a full set.

Not unless you get them really long in a specific curl. If you make the curl curlier (which your lash tech should be aware of) then they will not hit off your glasses.

No, not unless you get a bad job by the technician (which by the way you should never go to a super cheap place, because they are cheap for a reason) and if you pull out your natural lashes then you will damage your lashes. It’s like pulling out your hair or biting your nails, it’s not good for you.

To maintain the look of the lashes. If you leave it too long then the extensions might weigh down your natural lashes which will cause them to be damaged if this happens continuously.

It is unhygienic because you won’t be able to get all the product off as it will embed itself into the lash line. It will also cause all the extensions to clump together, resulting in a waste of money because they won’t look good.

Unfortunately, most insurances won’t cover pregnant women now because of the antihistamines that may be needed if a pregnant women gets a reaction so it is not recommended to get lashes when pregnant. Also hormones can change when pregnant which may cause a reaction suddenly even if you have gotten lashes for years.

You may have gotten some fluff or dirt embedded into the lash line so you need to clean your lashes using your lash kit that your lash artist should be recommending to you.  If your eyes are continuously itchy then you may need to get them off to save yourself from a reaction. Call us for an appointment.

Yes of course! Its like cleaning your hair….you need to do this every 3-4 days recommended so please clean your lashes. Oils and dead skin cells will build up causing the extensions to clump together and it is unhygienic too. Your lash artist will recommend a lash cleansing kit under 10 euro and this will last you months.

Did you follow the aftercare steps? Are you on your time of month? Are you going through menopause? Are you rubbing your eyes? Are you getting oils near them? Have a look at your aftercare sheet. There is always a reason on why they fall out. If this issue continues then contact your lash artist and they will have a look.